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 Troy (my Sales Professional) and Trevor (the Business Manager) were very professional, excellent really, it ws the best car purchase experience I've ever had.........A-1 actually - Ariel, Montague PE
I manage communications and customer service for a pension plan. Brought my van in this morning due to a fuel line leak. Brett in Service met me with a great smile and his full attention. He delivered on all his promises and had me in and out in just over an hour................where I'm sure Monday's are one of your businest days. Great service!! And nice touch on washing my van. - Mike, Toronto ON
Island Chevrolet Cadillac is the lovely place I went to for my recall, I bought two vehicles from another dealership and have not gotten the service there that I did at Island Chevrolet Cadillac. I am not an Islander but I felt right at home. Brett MacDonald was very well-mannered and it was a pleasure to deal with him. A lot of people must feel the same way because I spoke to a gentleman in the waiting area and he ws praising the dealership to the hilt. I will definately be coming back - Katherine, Murray River PE
David (Falls) went the extra mile, and then some, to make my experience at Island Chevrolet Cadillac Limited a wonderful day. I have highly recommended David and the dealership to all my friends and co-workers. Thanks again David, you're the best! - Trevor - Kensington, PE
I stopped by out of the blue, without an appointment, and the Island Chevrolet Cadillac staff made every effort to fit me in and resolve my problem. I was very impressed with the service team and I'm a hard marker! - Greg, Markham ON
Very, very satisfied, I could not priase your work enough, the service was very fast, FANTASTIC! - Gordon, Clyde River, PE
Everyone there treated me with great respect as a knowledgable purchaser ---greatly appreciated. - Margaret, Canoe Cove, PE
Island Chevrolet Cadillac have always been very accomodating. Great to deal with! - Joanne, Charlottetown PE
Island Chev treated us very well and made the car buying process very easy. Our salesperson, David, was more than willing to answer all of our questions and was very patient and helpful while we explored our options. -Melanie, Stratford
This dealership was the best one I have ever dealt with. If I was ready to buy a new vehicle right now, I would definately buy it from Island Chevrolet Cadillac - Stepehn, Labrador City, Nfld.
Island Chevrolet Cadillac have been outstanding, we are more than pleased with the service, we could not ask for anthing more. Keep up the good work and we will definately be returning - Ruth, Wiitby ON, (summer resident of PEI)
When our HHR had issues on our vacation to PEI and another dealership told us it would be a week before they could see us, Josh and Chad (at Island Chevrolet Cadillac) took great care of us! We didn't miss any of our holidays and were back on the road in no time. Thanks guys! - Julie, Kyle & Ethen, Georgetown ON
We had a very straightforward discussion over vehicles and price. I was completely satisfied with our final contract. Great staff, friendly and efficient. - Ray, Charlottetown PE
Great dealership, excellent people, great leadership, thanks! - Shawn, Johnstons River PE
We were on vacation from Ontario when we had the problem with the car. The staff at Island Chevrolet were wonderful - Heather, Toronto
Excellent service, very friendly, knowledgeable, great dealership. - Nancy, Stratford PE
The employees and the staff were extremely helpful, kind, made me feel very welcome and I knew from the moment I drove into service that they wanted to make sure that everything was going to be made right. THey are careful with their work and make sure that your car goes on the road safe and have their customer's best inerest in mind. I would recommend this Island Chevrolet Cadillac Limited to anyone who asked for service on a GM car. This is the best place that I've ever been for service on a vehicle and I am so happy that I am able to go there! Island Chevrolet Cadillac Limited's Service Department deserves an award for their incredible work! - Roseanne M., Maple ONT
This dealership is committed to the community and the people it serves during and after business hours. Paul G., Charlottetown
Service writer, Shaun, treated me really good, I would be happy to give him 100%, it is important that we take the time in life to celebrate and reward the good. - Roseanne, Ontario
I always receive great service and it is performed right, and on time, and in most cases they exceeded my expectations. - Jennifer, Cornwall PEI
Exceptional (service) - above and beyond actually. Kent - Charlottetown PEI
Brett (MacDonald, in Service Dept.) is an absolutely wonderful young man, appreciate every single thing he told me that my vehicle needed serviced - Anita, Cardigan PEI
Shaun (in Service Dept) is great to work with, awesome, provides such a pleasant rapport with customers, can't say enought about - him. - Sean, Charlottetown
The service department rep. (Shaun Matheson) is a great person to deal with. He is respectful, informative and takes time to listen to my concerns/questions/comments. Well done Shaun.....impressive professionalism at its best!! - from Eileen, Mount Stewart, PEI
Excellent personal service - Nelson, Charlottetown
I love going to Island Chev. Everybody calls me by name, and they always go out of their way to make sure you're happy. I leave there feeling important. - John, Charlottetown
We have bought new cars throughout the years, but we would have to say these people treated us great. Will definately shop there again. We are looking for a new car (next year). - Boyd, St. Charles PEI
Yes, I was more than satisifed with the service I received in January 2010 on my Saturn, as a matter of fact, I told a couple of my co-workers, if they wanted great service on their Saturns, to go to Island Chevrolet Cadillac - Jeff, Stratford
Island Chevrolet Cadillac; The personnel (all) treat customers with a professional manner! - Eleanor, Charlottetown
Great business in Charlottetown. It must not close as we get exceptional service. CLAUDE, Charlottetown
I really appreciate your efforts of putting the customer first and helping in this way of making life with you pleasant and secure. Elliot - Bonshaw PE
Love my Aveo! - Brenda, Stratford PE
I dealt with Mike Weber, New Car Sales Manager, Kevin Compton, Salesperson and Trent Pickering, Business Manager. All three gentlemen were very professional, courteous, friendly and all three had a good sense of humour which I consider to be an important aspect in any dealings. I have bought a number of cars over the years in several previous dealerships, not this one, and I always left with a feeling of distaste for these dealerships because of the condescending way I was treated by the male salespeople because of the fact I was female and therefore couldn't possibly know what I wanted in a vehicle and therefore should be easily intimidated. I never returned to those dealerships. I am very happy to say that at Island Chevrolet Cadillac Ltd. I was treated with respect and as a person who knew what she was doing and what she wanted. I would recommend these three gentlemen to my friends and family. - Evelyn, St. Peter's Bay, PE
I am always completely satisfied with, not only the Service Department, but also the staff; they are friendly and always greet you with a friendly hello. - Janice, Souris PE
Wonderful experience! - Brook, Stratford PE
We are always treated like we are very special. We were also contacted by owner, Paul Mifsud to also thank us, and ask if there was any thing we needed. Above and beyond service. Definately would recommend Island Chevrolet Cadillac. Ross - York, PEI
Very pleased with salesman Dean Macquarrie and owner Paul Mifsud for his input! Have purchased both the Impala for private use and the Uplander for professional use. We stayed with Island Chevrolet even though there competition approached us for there business. Verna and Sonny from Charlottetown
The Sales Person was excellent. He went above and beyond to help me find the right truck. Proud to buy a North American made product. -- Ian from Charlottetown
Paul. Thank-you for all your help. I will highly recommend your dealership. Again thanks to yourself and Darren. Colin from Dartmouth N.S.
The customer care at Island Chev is unsurpassed. In addition, the attention to detail by the service department ensures that I will continue to deal only with Island Chev. - Nancy, Stratford - Gordon from Stratford
Just good people to do business with. - Sheldon from Charlottetown
We are happy! - Teresa from Charlottetown
I have dealt with the dealership for 12 years and received excellent service, so I returned to buy a new car. - Linda and David from Charlottetown
My sales consultant introduced me to the owner, who was very friendly and kind. I have purchased a good number of vehicles in the past and would like to say that the information received from Island Chevrolet was the best. - Eleanor from Charlottetown
Love my new Cobalt! I went back to this dealer because of the prior service by my salesman. He appears straightforward, accomodating, and honest with no gimmicks. - Gloria from Charlottetown
The service that I have received at this dealership is second to none. I have four GM vehicles and very pleased with every one. I am considering the purchase of another vehicle soon from GM. - Judee from Charlottetown
May 6, 2008 General Motors of Canada Limited Customer Communication Centre Oshawa, Ontario Canada ATTN: Customer Communication Centre To Whom It May Concern: SUBJECT: 2008 MALIBU PURCHASE On April 23rd I purchased a new 2008 Chevrolet Malibu from Island Chevrolet Cadillac, my local Charlottetown Chevrolet Dealership. Although I have owned a couple of GM sedans over the last dozen years, I had not driven onto a GM lot in many years...as the GM offerings weren't too to my liking. That is until recently when my long-in-the-tooth Pontiac Bonneville needed to be replaced. Through my selection process, namely word of mouth, reading online, and daily observations, I had narrowed my new car choice down to two vehicles, the Honda Accord and the Toyota Camry. However, I happened to be driving by my local Chevrolet Dealer, and noticed a vehicle on the lot that looked like the one I had vaguely recognized from a Super Bowl commercial...the car you can't ignore. I figured it couldn't hurt to take a look but was prepared to be underwhelmed with the fit and finish of the car. What I saw was a revelation...I simply couldn't believe that this was a Chevrolet!!! I walked around the car checking out its flowing lines and brilliant interior...then I figured this must be a $40,000 vehicle? I checked the sticker, then checked it again as I felt there might have been an error. What I was looking at was what I believe is referred to as the Antique Bronze LS Malibu with beautiful two tone interior. I checked out the list of included options and EVEYRTHING I was looking for was included. I then did what every male car shopper does...I went home to get my wife and kids so they could look at it. My wife and kids were equally impressed and we all agreed that the vehicle looked wonderful and more attractive in fit and finish than either the Camry or Accord. It was a Sunday afternoon, so a test drive wasn't possible. That night, I went home and did some research online about the NORTH AMERICAN CAR OF THE YEAR. Every single article I found was singing the praise of the new Malibu. That GM had finally built the car that everyone was waiting for them to build. I searched and read for hours...and everything I found agreed, the Malibu was top of the class and represented great value. The next morning, I made a call to the Sales Manager at Island Chevrolet Cadillac and asked if I could take a test drive later that afternoon. Roger Cormier the Sales Manager was waiting for me when my brother and I arrived...and grinned at my excitement for the vehicle. My brother who had purchased 3 import luxury vehicles in the last 2 years couldn't believe that we were looking at a Chevrolet. Off we went for a test drive and neither of us could believe the car we were driving was matched to the price on the window sticker. The fit and finish in the car was way beyond anything we had ever seen in a domestic vehicle...particularly one priced at this price point. The 4 cylinder engine was well matched to the car, and was a hoot to drive. This was no boring family hauler, this was a beautiful car that just made you feel good driving it. I would like to personally thank the Staff at Island Chevrolet Cadillac for making my purchase an easy and very enjoyable affair. Kevin Compton, my sales consultant, was easy to deal with, enthusiastic and didn't provide any of that dreaded pressure that sometimes accompanies the new car quest. Trent Pickering, the Business Manager, was very easy to deal with and did his part very quickly and professionally, always making me feel like my business was important. And of course to Roger Cormier, the Sales Manager, who was late getting home to a watch a Montreal Canadians playoff game so my wife and I could pick up the car for a late evening test drive with our two children. Thank you CHEVROLET for finally building a car that many of us have been waiting for. On a daily basis, I have friends, family, neighbors and even complete strangers stopping me to admire my car. Just yesterday a trip to the local hardware store ended up with a 10 minute discussion about the new Malibu by a complete stranger that whistled and remarked that his next car purchase was going to be a Malibu...he couldn't believe that car I just got out of was a Chevrolet, and when I listed off the long list of included options, he remarked how clean the lines were and the interior was gorgeous. My wife says she feels very safe knowing that the car has 6 air bags, and OnStar. (I have mentioned the 4 wheel disc breaks, ABS, and traction control, but she remembers the 6 air bags and the OnStar). Most mornings we have an ongoing debate about who drives the new Malibu that day, and who gets the "old" car. - Mark from Stratford
My salesperson Bobby Falls was excellent! - Alan from Charlottetown
Thank you for helping me pick out my new car! - Amy from Charlottetown
The salesman Bobby Falls went out of his way several times to accommodate me. Very professional! He made the sale happen. - Robert from Charlottetown
This is the friendliest and most educated dealership that I have ever dealt with. Good people, good vehicles. - James from Charlottetown
Great service - Michael from Charlottetown
Dear Paul, Having now owned (and thoroughly enjoyed) our new 2009 Malibu LTZ for the past 10 days, and having previously leased Chevrolet and Cadillac Products from your firm and its predecessor (all of which have benefited from the excellent care and personal attention provided by your Service Technicians, Parts Department Staff, Sales Professionals and all your Staff), my wife and I must express our Sincere Thanks to You and All Your People! While not wanting to offend anyone by neglecting to name all, we must specifically mention some (beside yourself) who make our car driving experience exceptional. Hoping not to offend the many who have always been so kind, we must mention several with whom we deal regularly. These are just some people who put up with our (my) idiosyncrasies with good humour: David Falls (our Sales Professional) Val Creed (around whom your whole Dealership revolves) Gord Bishop (Mr. Personality) Kent Larter (Mr. Careful) Brian Crabbe (who is anything but crabby) Leading up to our decision to purchase our new Malibu, Anne and I considered and test-drove a number of other vehicles, some from your Dealership and some from others. As you know we really use our vehicles and are very particular with both the quality provided, and the service offered. We have driven products from Sweden, Germany, Canada, and the U.S. We have never seriously considered Asian product despite their widely touted(?) quality. But the key factors in our decision has been, and continues to be, the exceptional consideration and attention to detail we receive within what we consider to be our Family at Island Chevrolet Cadillac. We well know that we are not your biggest or best customer, but when your people are dealing with us, we are made to feel that we are their only customer! Congratulations to You and the Leadership You have brought to our Island, and a VERY SINCERE THANK YOU TO ALL YOUR EXCELLENT STAFF! Yours Sincerely, Gordon and Anne from Stratford
Island Chevrolet Cadillac provided friendly, courteous and professional service - Gerry from Charlottetown
Great team! - David from Cornwall
Dealership sales, service, parts and management personnel are always outstanding. They are why I keep coming back. - Mark from Charlottetown
I have been shopping around for some time and I wanted to let you know that I felt as though my purchase with your dealership was given top priority. Hats off to you if you treat all of your clients in the way you treated me. I felt confident about my purchase. I am recommending you for further business because I can give my word on your performance. I love my car, as does everyone who sees it! - Sharon from Charlottetown
We just wanted to express our thanks for your generosity & wonderful service! - Paul & Janice from Charlottetown
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